We secure service engineers with technical knowledge and practical experience for accurate and timely processing of tasks, as well as providing our own systematized service program for service and quality improvement. To minimize customer inconvenience, we operate a call center with specialized counselors.
Furthermore, we have established nationwide dealer networks that provide integrated parts, service, and after-sales support at local branches. This enables us to provide systematic management and service benefits backed by the best technical expertise.
We have built a proactive customer consultation system and prepared manpower and systems to respond to customer inquiries and complaints quickly.
We maintain continuous communication with customers to check if they are satisfied and to resolve any issues that may arise.
We have professionals with specialized knowledge related to products who provide services to customers. We offer assistance to customers to ensure that they can use and maintain their products correctly.
The goal is to systematically manage customer problems related to products and provide appropriate responses. To this end, we are continuously building and utilizing a system to systematically collect, analyze, and im
Email: song@ecoyigao.com
Mob: +86-13589809761 / +86-535-6367007
WeChat: +86-13589809761
QQ: 275847130
WhatsApp: +86-13589809761
Address: No.76,shuanglong road,fushan district, yantai city,shandong,china
